A Little About Me
Hello! I'm a healthcare content writer with a unique perspective that combines professional expertise with lived patient experience. With a biology degree and four years of content and copywriting experience, I understand both the clinical complexities of healthcare and the very human reality of navigating it as a patient.
In 2017, at 25, I was diagnosed with TSC-LAM, a rare interstitial lung disease affecting just 160,000 people worldwide.
Suddenly, I found myself desperately searching for information that could help me understand my condition. But most of what I found was either too clinical to be comforting or too simplified to be useful.
It wasn't until I discovered the LAM Foundation and connected with other patients that I truly understood the power of healthcare communication done right. That experience showed me how vital it is for healthcare organisations to genuinely engage with their patients through clear, empathetic content.
This dual perspective of clinical knowledge paired with patient reality is what drives my work. I help healthcare organisations create content that maintains scientific rigour whilst genuinely connecting with the people who need it most.
Why This Matters
Healthcare communication faces a fundamental challenge: how do you translate complex medical information into content that patients can understand, trust, and act upon?
Too often, patient-facing content is either oversimplified to the point of being unhelpful, or so clinical that it feels impersonal and intimidating. The result? Patients who don't engage with the information they need, healthcare organisations that struggle to build trust, and a communication gap that ultimately impacts patient outcomes.
The rise of AI content has made this challenge even more complex. While AI can handle clinical accuracy, it often misses the nuanced understanding of what patients actually worry about, what language resonates with them, and what information they need to feel confident in their healthcare decisions.
How I Help
I work with healthcare organisations to create content that patients actually read, understand, and trust. Whether it's patient education materials, website content, or refining AI-generated healthcare content, my approach focuses on:
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Patient-centred clarity - Making complex information accessible without losing accuracy
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Authentic empathy - Understanding what patients really need to know, not just what clinicians want to tell them
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Trust-building language - Using words that reassure rather than intimidate
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Practical focus - Providing information that helps patients make informed decisions
My experience spans content writing, copywriting, and AI content editing, with a particular focus on making healthcare communication more human whilst maintaining the clinical standards your organisation requires.
Ready to Work Together?
If you're looking to improve how your organisation communicates with patients – whether through clearer content, more empathetic copy, or better AI-generated materials – I'd love to help.
View My Services to see how we can work together to create healthcare content that truly serves your patients. Or get in touch to discuss your specific content needs and how my patient perspective can benefit your organisation.
Contact
I'm always looking for new and exciting opportunities. Let's connect.